|
Replacement
Policy
Russian Blue Luster items are covered by a
lifetime guarantee. An item may be returned for replacement due to a
manufacturing defect and must be accompanied by original guarantee slip.
THIS GUARANTEE IS NOT INTENDED TO COVER NORMAL WEAR AND TEAR.
Merchandise returned for exchange or replacement under this guarantee is
subject to a shipping and handling fee of $8.00 per item. NO REFUNDS.
Diamond Fire CZ and Next Generation Collection items are covered by a
Replacement Certificate and may be returned for replacement at any time
for any reason per the following schedule based on catalog prices at DiamondFireOnline.com.
$75 & under - you pay $9.95
$76 to $200 - you pay 19.95
$201 & above - you pay $29.95
A returned piece will be replaced with the same item. If the item is no
longer in inventory, an item of similar appearance and equal or greater
value will be substituted. NO REFUNDS
Mail to:
Diamond Fire Replacement Dept.
PO Box 1059
Helen, GA 30545
|